Exergie Legal Notices
Legal
At Exergie, we value your trust and are committed to maintaining the highest standards of data protection and legal compliance. This page outlines our Privacy Policy, Terms of Use, and Cookie Policy to ensure that you understand your rights, responsibilities, and how we handle your data.
Last Updated
02/10/2025
1. Information We Collect
Exergie is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your personal data in compliance with the Nigeria Data Protection Act (NDPA) 2023 and the Nigeria Data Protection Regulation (NDPR) 2019. We may collect the following types of personal information:
- Personal Identifiable Information (PII): Name, email address, phone number, residential address, and identification details.
- Payment Information: Bank details or payment transaction history when you make purchases.
- Technical Information: IP address, device information, and browsing behavior through cookies and similar technologies.
- Communication Records: Correspondence with our customer service team.
2. How We Use Your Information
Your personal data is processed to enhance your experience, fulfill legal obligations, and improve our services. Specifically, we use your information for the following purposes:
- To provide and improve our energy services.
- To process payments and manage billing.
- To comply with legal and regulatory requirements.
- To communicate important updates and marketing materials (with your consent).
- To analyze and enhance website performance.
3. Data Sharing and Disclosure
Ensuring the security and confidentiality of your personal data is our priority. We do not sell or rent your personal data to third parties. However, there are circumstances where we may share your information:
- Third-Party Service Providers: We may engage trusted third-party service providers to assist in business operations such as payment processing, IT infrastructure management, customer support, and cloud storage. These service providers are bound by strict confidentiality agreements and are only authorized to use your data as necessary to perform their functions.
- Legal Authorities: We may disclose your personal data when required by law, regulation, legal process, or government request. This includes situations where disclosure is necessary to enforce our terms, respond to fraud or security concerns, or protect the rights, property, or safety of Exergie, our users, or the public.
- Business Transfers: If Exergie is involved in a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred as part of that transaction. We will notify you of any changes in ownership or data handling policies resulting from such a transfer.
4. Your Rights
Exergie is committed to ensuring that you have control over your personal data. As a user, you have the following rights under the Nigeria Data Protection Act (NDPA) and the Nigeria Data Protection Regulation (NDPR):
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: If your information is inaccurate or incomplete, you have the right to request corrections.
- Right to Erasure: You can request the deletion of your data, subject to legal and regulatory obligations.
- Right to Restrict Processing: You have the right to limit how we process your data under certain circumstances.
- Right to Object: You can object to the processing of your personal data for specific purposes, such as direct marketing.
- Right to Withdraw Consent: If you have previously given consent for data processing, you may withdraw it at any time without affecting the lawfulness of prior processing.
- Right to Data Portability: Where applicable, you can request to receive your data in a structured, commonly used format or have it transferred to another service provider.
To exercise any of these rights, please contact us using the details provided in the "Contact Information" section below. We will respond to your request in accordance with applicable laws and regulations.
5. Data Security
We take data security seriously and implement strict measures to protect your personal data from unauthorized access, alteration, or disclosure. Our security measures include:
- Encryption: We use industry-standard encryption protocols to secure sensitive data during transmission and storage.
- Access Controls: Only authorized personnel have access to your personal data, and they are bound by confidentiality obligations.
- Regular Security Audits: We conduct regular security assessments to identify and mitigate potential risks.
- Secure Payment Processing: All payment transactions are processed through secure and compliant payment gateways.
- Data Minimization: We collect only the necessary information and store it for as long as required by law or business needs.
Despite our best efforts, no system can guarantee complete security. In the event of a data breach, we will take appropriate steps to notify affected users and relevant authorities as required by law.
6. Contact Information
If you have any questions about this Privacy Policy, please contact us at:
Email: contact@exergiegroup.com
Phone: +234 908 148 4978
Address: 1A Calm Waters Estate, Off Raji-Rasaki Estate Road, Amuwo, Lagos
Phone: +234 908 148 4978
Address: 1A Calm Waters Estate, Off Raji-Rasaki Estate Road, Amuwo, Lagos
Last Updated
02/10/2025
1. Acceptance of Terms
By accessing or using Exergie’s website and services, you agree to comply with these Terms of Use. If you do not agree, please discontinue use immediately.
2. User Responsibilities
- You must provide accurate, complete, and up-to-date information when registering an account or making transactions.
- You agree to use our services lawfully and ethically, refraining from fraudulent, abusive, or unauthorized activities.
- You are responsible for safeguarding your account credentials and must promptly notify Exergie of any unauthorized access.
3. Intellectual Property
All content, trademarks, and materials displayed on Exergie’s website are owned by Exergie or its licensors and are protected under applicable intellectual property laws. Unauthorized copying, distribution, or modification of any content is strictly prohibited.
4. Limitation of Liability
Exergie provides its services on an "as-is" and "as-available" basis. We do not guarantee uninterrupted access or error-free operation. To the maximum extent permitted by law, Exergie shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of our website or services.
5. Governing Law
These Terms of Use are governed by and interpreted in accordance with the laws of Nigeria. Any disputes arising from these terms shall be resolved in Nigerian courts.
6. Changes to Terms
Exergie reserves the right to modify these Terms of Use at any time. Any updates will be posted on this page, and continued use of our services after modifications constitute acceptance of the revised terms.
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